River levels are always rising and falling and flooding is an ever-present risk for communities situated near shorelines.
Prepare for floods and other natural disasters by familiarizing yourself with
evacuation procedures, the
City's Emergency Reception Centre, and
emergency planning tips.
Sign Up for Public Alerts
Prince George is now part of the Regional District of Fraser-Fort George's Public Alerting System. Register with the Regional District to receive critical information in emergency situations by text, text to land line, or via email.
Sign up online or by phoning 250-561-7600.
For more information:
Bookmark this webpage or visit:
Or subscribe to
"Emergency Alerts" and
"Media Releases" for email updates.
Get in touch without having to visit City Hall.
Phone: 311 (or 250-561-7600)
Need to report a problem? Submit a service request online.
Flood and Wildfire Preparation
The Fraser and Nechako rivers flow through the City of Prince George, which puts PG at risk of flooding. Properties close to the river bank are particularly vulnerable. During long, cold spells in the winter, ice jams can restrict water flow, resulting in localized flooding. Spring rains and snowmelt run-off can also result in surging water known as "freshet".
Since floodwaters can rise quickly, be sure to have an emergency supply kit prepared beforehand and connect with neighbours. Pre-emptive actions that can be taken at home include:
- Ensuring gutters are cleaned.
- Keeping storm drains clear of ice, snow, leaves, garbage, and other debris.
- Cleaning foundation drains.
- Monitoring roof drains and splash pads.
- Ensuring downspouts are draining away from the house.
- Completing simple landscaping to manage run-off.
Reporting a Problem
Help City crews locate large puddles, clogged catch basins, or other forms of flooding. Report incidents to the Service Centre by phoning 311, submitting an online service request, or by downloading the cityofpg app.
In the event of a flood emergency, call the Provincial Emergency Reporting line at 1-800-655-1636.
Plan and prepare for emergencies by learning how to handle the first 72 hours following a disaster.
For more information:
The City also communicates with residents through the following channels:
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The City of Prince George is surrounded by forest and is vulnerable to wildfire risk both within and outside city limits.
In the event of a wildfire emergency requiring evacuation of Prince George, current information, resources, and directions will be posted here for residents/evacuees.
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Emergency Reception Centre (currently closed)
2187 Ospika Boulevard
Prince George, BC V2N 6Z1
Prince George has nine evacuation zones in the event of an emergency or disaster:
- Five (5) according to garbage pick-up zones with some minor changes.
- Four (4) identified by letters that do not fall within a garbage zone.
Community Assembly Points and the Emergency Reception Centre are marked on a downloadable map that can be printed out and stored in an emergency kit for reference.
- Issued to warn residents to get ready to leave their homes at a moment's notice.
- Make sure emergency kits, emergency plans, and other important documents are ready to go.
- Have plans to transport family, friends, or co-workers out of the area.
- Make sure children and the elderly are prepared to leave.
- Make sure pets and livestock remain in a safe area.
- If possible, plan for accommodations outside of the area under threat of evacuation.
- Monitor reliable news sources for more information.
- Issued to residents to leave their homes and area immediately. Follow all directions given by local emergency officials.
DO NOT return home until evacuation orders end.
- Issued when the threat no longer exists. Officials will announce to residents when it is safe to return home.
Sheltering in Place
During an emergency or disaster, authorities may determine it is safer for residents to say inside rather than evacuate. If ordered to
"Shelter-in-Place", residents must:
- Close and lock all windows and exterior doors.
- Close all window coverings.
- Turn off heating, ventilation, and air conditioning.
- Shut fireplace dampers.
- Seal cracks around doors and vents with duct tape.
- Take an emergency supply kit to a small interior room with no windows until advised that the "Shelter-in-Place" order has been rescinded.
Emergency Reception Centre and Evacuation Assembly Points
The city's Emergency Reception Centre will be located at Exhibition Park. Eighteen local schools have also been designated as Community Evacuation Assembly Points.
- Individuals with vehicles should drive to the Emergency Reception Centre at Exhibition Park, unless directed to a different location by a evacuation alert or order.
- Individuals who do not have vehicles, but are able to walk to an Evacuation Assembly Point should proceed to the nearest designated Evacuation Assembly Point.
- Individuals who have mobility issues will be picked up via door-to-door knocking during an emergency evacuation.
Evacuation Assembly Points
Four Pillars of Emergency Management
The Prince George Emergency Program Coordinator and Emergency Planning Committee work with various divisions within the City, as well as with community stakeholders and other levels of government, to ensure the City of Prince George is prepared and able to recover from an emergency or disaster.
The BC Emergency Program Act requires that all municipalities in BC maintain an emergency plan. The City of Prince George Emergency Program follows the four pillars of emergency management:
1. Mitigation and Prevention
Land-use management, planning development, and public education are examples of strategies that we use to mitigate or prevent emergencies and disasters.
Personal, business, and local government planning ensures that we are ready to respond. The City of Prince George reviews and revises the plans developed, networks with community stakeholders, and trains and exercises the plans regularly.
Emergency Services and other City divisions address the impacts to the community daily. When a disaster strikes, a coordinated effort from community services, community stakeholders, and various levels of government is required. The City may set up a Reception Centre to register and provide short-term assistance to individuals displaced from their homes during a disaster.
After a disaster has passed, or sometimes while it is still occurring, recovery efforts begin to maintain or re-establish critical infrastructure. Resiliency centres may also be set up to assist those affected with longer term needs and return community services following an emergency or disaster.