Utilities bills may be paid in a number of ways including in person at the City Hall service centre, online through PayTM, by mail, through your bank, or by way of a pre-authorized monthly plan.
Council Defers Trucked Waste Fee
City Council voted on December 21, 2020 to defer a new volume charge for trucked waste disposal at Shelley Lagoon. The one-year deferral will help reduce financial impacts on residents during the COVID-19 pandemic.
The new fee, which would have come into effect in January 2021, is meant to offset the costs of operating the Shelley sanitary sewer lagoon.
For more information:
Receive Utilities Bills by Email
Sign up for a MyCity account to receive utilities bills by email, view past and current bills, check account payment histories, and more. Please note residential and Commercial utility bills for City water, sewer, and garbage services are prepared bi-annually for flat rate accounts and quarterly for metered accounts.
To get started, you will need:
- A valid email address.
- A paper copy of a utility bill with the account number.
Five Ways to Pay
1. In Person at City Hall By Cheque, Cash, or Debit Card
Payments may be made in person by cheque, cash, or debit card at the City Hall Service Centre during regular working hours:
City Hall Service Centre
1100 Patricia Boulevard
Prince George, BC V2L 3V9
Phone: 311 (or 250-561-7600 outside city limits)
Email: 311@princegeorge.ca
Hours:
- Monday to Friday - 8:30am to 5:00pm
- Closed on statutory holidays
After-Hours Payments
Cheques may be left in drop boxes located at either City Hall entrance for after-hours payments.
Do not leave cash in drop boxes.
2. By Mail
Cheques may be mailed to City Hall at:
City of Prince George
1100 Patricia Boulevard
Prince George, BC V2L 3V9
Canada
Tax payments sent by mail must be received at City Hall by the due date. Mail postmarked by the due date is not accepted as on time.
3. Financial Institutions - Online banking, Telephone Banking, In-Person
Banks and credit unions that offer payment services provide the opportunity to pay bills online, through telephone banking, or in-person. Set up the City of Prince George as the payee and enter your six-digit account number.
Please allow up to three business days to process and ensure payment is made on time. Be sure to include the account number when paying online.
4. By Credit Card Using PayTM Canada
Property taxes may be paid by credit card using the PayTM Canada mobile app. Credit cards are not accepted at the City Hall Service Centre. Please allow up to five days for payments to be processed.
Note: Fees may apply.
How to Pay with PayTM Canada
- Download the PayTM Canada mobile app from the Google Play Store or the Apple App Store.
- Search for "Prince George(City)" under Utilities or Taxes and set as the payee.
- Enter the property tax account number, name, and the amount due.
- Review the details and proceed to checkout.
5. Pre-Authorized Monthly Plan
Utility bills may be paid through a pre-payment plan. Residents may complete an application form and submit it in person at the City Hall Service Centre:
City Hall Service Centre
1100 Patricia Boulevard
Prince George, BC V2L 3V9
Canada
A void cheque, direct deposit form, or counter cheque must be provided with the application form.
Change Banking Information or Cancel a Pre-Payment Plan
To change banking information or to cancel a pre-payment plan, fill out the pre-payment plan change form (either as a downloadable PDF or through a web form), print the document, and submit it in person at the City Hall Service Centre.
Change in Mailing Address
For mailing address changes to property taxes or utilities accounts, complete the mailing address change online form (either as a downloadable PDF or through a web form) or mailing address change editable PDF and submit it in person at the City Hall Service Centre.
Utilities Due Dates
Flat Utilities
| 1st Period | January | June | April 9, 2021
|
| 2nd Period | July | December | October 1, 2021
|
Metered Utilities
4th Period (2019)
| October
| December
| February 28, 2020
|
1st Period (2020)
| January | March | May 29, 2020
|
2nd Period (2020)
| April | June | August 14, 2020
|
3rd Period (2020)
| July | September | November 20, 2020
|
4th Period (2020)
| October | December | February 26, 2021
(penalty March 3, 2021)
|
Residential Flat Utility Rates
Flat rates are the same for all property owners and do not reflect actual consumption or utilization of the service. Bills are issued twice per year.
January to June - Due April 9, 2021
Water
| $264.00
| $290.40
| $198.00
| $217.80
|
Sewer
| $252.00
| $277.20
| $192.00
| $211.20
|
Small Garbage
| $77.50
| $85.25
| $77.50
| $85.25
|
Medium Garbage
| $102.00
| $112.20
| $102.00
| $112.20
|
Large Garbage
| $124.00
| $136.40
| $124.00
| $136.40
|
Small Total
| $593.50
| $652.85
| $467.50
| $514.25
|
Medium Total
| $618.00
| $679.80
| $492.00
|
$541.20
|
July to December - Due October 1, 2021
Water
| $264.00
| $290.40
| $198.00
| $217.80
|
Sewer
| $252.00
| $277.20
| $192.00
| $211.20
|
Small Garbage
| $77.50
| $85.25
| $77.50
| $85.25
|
Medium Garbage
| $102.00
| $112.20
| $102.00
| $112.20
|
Large Garbage
| $124.00
| $136.40
| $124.00
| $136.40
|
Small Total
| $593.50
| $652.85
| $467.50
| $514.25
|
Medium Total
| $618.00
| $679.80
| $492.00
|
$541.20
|
Metered Utility Rates
Metered rates are based on actual consumption of water and utilization of the sanitary sewer service. Metered rates also include “capacity charges” that reflect the cost of maintaining the water and sewer infrastructure
The commercial and residential metered rates for 2020 are:
-
Water - $3.50 per 1,000 gallons (4,546 litres)
-
Sewer - $3.15 per 1,000 gallons (4,546 litres)
Water Capacity Charges
The capacity charge is based on the size of the water pipe that is servicing the property.
Up to 19 millimetres (3/4 in.)
| $57.00
|
25 millimetres (1 in.)
| $117.00
|
38 millimetres (1.5 in.)
| $353.00
|
51 millimetres (2 in.)
| $766.00
|
76 millimetres (3 in.)
| $2,186.20
|
102 millimetres (4 in.)
| $4,739.00
|
152 millimetres (6 in.)
| $13,531.00
|
203 millimetres and larger (8+ in.)
| $28,960.00
|
Sewer Capacity Charges
Sewer capacity charges were added in 2020 to account for the cost of maintaining the sanitary sewer infrastructure and to be consistent with the metered billing for water. The capacity charge is based on the size of the sanitary sewer infrastructure that is servicing the property as per City bylaw.
102 millimetres (4 in.)
| $70.00
|
152 millimetres (6 in.)
| $199.00
|
203 millimetres (8 in.)
| $426.00
|
Garbage Collection
Residential Garbage Cart Exchange and Credit
There is a $30.00 container exchange fee to switch to a larger garbage bin. There is no fee to change to a smaller size. New homeowners have a six month grace period to exchange containers without needing to pay the fee.
A cart credit will be issued for residents who do not want a cart physically stored on their property.
Commercial Garbage Collection
For commercial garbage collection enquiries, please contact the City at 311 (or 250-561-7600 if outside city limits).
| Dwelling Unit | 1
| 1
| $46.94
|
| Church | 1 | 1
| $46.94
|
| All Other Categories | 2 | 1
| $116.74
|