Payment Options
Residential and Commercial utility bills for City water, sewer and garbage services are prepared bi-annually for flat rate accounts and quarterly for metered accounts.
- Cheque, cash, debit card at City Hall, in person or use drop slots located at both City Hall entrances
- Credit cards are not accepted for payment of utility bills
- Payments sent by mail must be received at City Hall by the due date, postmarked by the due date is not accepted as on time
- At a financial institution offering the service
- Online/telephone banking, allow 2-3 business days processing time to ensure payment is made on time
- Make sure to include your utility account number when paying online
Residents may also set up a pre-authorised arrangement with the City to automatically deduct bill payments from an account every month.
Download Pre-Authorized Monthly Payment Plan form [PDF]
Flat Utilities Due Dates
| 1st Period | January | June | April 6, 2018 |
| 2nd Period | July | December | September 28, 2018 |
A 10 % penalty will be applied to all bills past the due date.
Metered Utilities Due Dates
| 1st Period | January | March | May 25, 2018 |
| 2nd Period | April | June | August 10, 2018 |
| 3rd Period | July | September | November 23, 2018 |
| 4th Period | October | December | February 22, 2019 |
A 10 % penalty will be applied to all bills past the due date.
Residential Flat Utility Rates
January to June
Due April 6, 2018
|
Water | $249.66 | $274.63 | $186.18 | $204.80 |
|---|
|
Sewer | $222.60 | $244.86 | $166.02 | $182.62 |
|---|
|
Small Garbage | $74.50 | $81.95 | $74.50 | $81.95 |
|---|
|
Medium Garbage | $98.00 | $107.80 | $98.00 | $107.80 |
|---|
|
Large Garbage | $119.00 | $130.90 | $119.00 | $130.90 |
|---|
|
Small Total |
$546.76 |
$601.44 |
$426.70 |
$469.37 |
|---|
|
Medium Total |
$570.26 |
$627.29 |
$450.20 |
$495.22 |
|---|
|
Large Total |
$591.26 |
$650.39 |
$471.20 |
$518.32 |
|---|
July to December
Due September 28, 2018
| Water | $249.66 | $274.63 | $186.18 | $204.80 |
|---|
| Sewer | $222.60 | $244.86 | $166.02 | $182.62 |
|---|
| Small Garbage | $74.50 | $81.95 | $74.50 | $81.95 |
|---|
| Medium Garbage | $98.00 | $107.80 | $98.00 | $107.80 |
|---|
| Large Garbage | $119.00 | $130.90 | $119.00 | $130.90 |
|---|
| Small Total | $546.76 |
$601.44 |
$426.70 | $469.37 |
|---|
| Medium Total |
$570.26 |
$627.29 | $450.20 |
$495.22 |
|---|
| Large Total | $591.26 |
$650.39 |
$471.20 |
$518.32 |
|---|
Metered Utility Rates
The commercial and residential metered rates for 2018 are
-
Water - $2.52 per 4,546 litres (1,000 imperial gallons)
-
Sewer - $3.89 per 4,546 litres (1,000 imperial gallons)
Garbage
For commercial garbage collection enquiries, please contact the City at 250-561-7600.
| Dwelling Unit | 1 | 4 | $43.35 |
| Church | 1 | 4 | $43.35 |
| All Other Categories | 2 | 4 | $107.82 |
Garbage Container Exchange & Cart Credit
There is a $30.00 container exchange fee to change to a larger size garbage container. This is no exchange fee to change to a smaller size. New home owners have a six (6) month grace period to exchange containers without needing to pay the fee.
A cart credit will be issued for residents who do not want a cart physically stored on their property.
Apply now for a Cart Credit