IMPORTANT NOTICE: February 2019 Billing
Please note a number of the February 2019 utility notices mailed out were accidentally printed twice and some residents received two copies of the same bill.
THIS IS NOT A DOUBLE-BILLING.
Residents only need to pay one of the notices as long as the account number on both bills is the same.
Payment Options
Residential and Commercial utility bills for City water, sewer and garbage services are prepared bi-annually for flat rate accounts and quarterly for metered accounts.
- Cheque, cash, debit card at City Hall, in person or use drop slots located at both City Hall entrances
- Credit cards are not accepted for payment of utility bills
- Payments sent by mail must be received at City Hall by the due date, postmarked by the due date is not accepted as on time
- At a financial institution offering the service
- Online/telephone banking, allow 2-3 business days processing time to ensure payment is made on time
- Make sure to include your utility account number when paying online
Residents may also set up a pre-authorised arrangement with the City to automatically deduct bill payments from an account every month.
Utilities Due Dates
Flat Utilities
| 1st Period | January | June | April 5, 2019
|
| 2nd Period | July | December | October 4, 2019
|
-
A 10 per cent penalty will be applied to all bills past the due date.
Metered Utilities
4th Period (2018)
| October
| December
| March 1, 2019
|
1st Period (2019)
| January | March | May 31, 2019
|
2nd Period (2019)
| April | June | August 16, 2019
|
3rd Period (2019)
| July | September | November 22, 2019
|
4th Period (2019)
| October | December | February 28, 2020
|
-
A 10 per cent penalty will be applied to all bills past the due date.
Residential Flat Utility Rates
January to June
Due April 5, 2019
|
Water | $249.66 | $274.63 | $186.18 | $204.80 |
|---|
|
Sewer | $228.00 | $250.80
| $174.00
| $191.40
|
|---|
|
Small Garbage | $74.50 | $81.95 | $74.50 | $81.95 |
|---|
|
Medium Garbage | $98.00 | $107.80 | $98.00 | $107.80 |
|---|
|
Large Garbage | $119.00 | $130.90 | $119.00 | $130.90 |
|---|
|
Small Total |
$552.16 |
$607.38 |
$434.68 |
$478.15 |
|---|
|
Medium Total |
$575.66 |
$633.23 |
$458.18 |
$504.00 |
|---|
|
Large Total |
$596.66 |
$656.33 |
$479.18 |
$527.10 |
|---|
July to December
Due October 4, 2019
| Water | $249.66 | $274.63 | $186.18 | $204.80 |
|---|
| Sewer | $228.00 | $250.80
| $174.00
| $191.40
|
|---|
| Small Garbage | $74.50 | $81.95 | $74.50 | $81.95 |
|---|
| Medium Garbage | $98.00 | $107.80 | $98.00 | $107.80 |
|---|
| Large Garbage | $119.00 | $130.90 | $119.00 | $130.90 |
|---|
| Small Total | $552.16 |
$607.38 |
$434.68 | $478.15 |
|---|
| Medium Total |
$575.66 |
$633.23 | $458.18 |
$504.00 |
|---|
| Large Total | $596.66 |
$656.33 |
$479.18 |
$527.10 |
|---|
Metered Utility Rates
The commercial and residential metered rates for 2019 are:
-
Water - $2.52 per 4,546 litres
-
Sewer - $4.01 per 4,546 litres
Garbage
For commercial garbage collection enquiries, please contact the City at 250-561-7600.
| Dwelling Unit | 1 | 4 | $45.12
|
| Church | 1 | 4 | $45.12
|
| All Other Categories | 2 | 4 | $112.20
|
Garbage Container Exchange & Cart Credit
There is a $30.00 container exchange fee to change to a larger size garbage container. This is no exchange fee to change to a smaller size. New home owners have a six (6) month grace period to exchange containers without needing to pay the fee.
A cart credit will be issued for residents who do not want a cart physically stored on their property.