Program Registration

Yes.

You can browse aquatics programs and lessons, but you will be asked to log into or create a new account when attempting to register.

You can only register individuals who are listed in your family account.

Caregivers can register on behalf of customers with disabilities by phoning the Aquatic Centre at 250-561-7787.

Regular admission rates apply to special needs customers and caregivers swim for free.

Please note caregivers need to be within arm's reach of their dependants at all times.

Registration Cancellation and Refund Policy

• Payment must be in full at the time of registration.
• Lesson cancellations and refunds require a minimum of two days' notice prior to the first day of lessons.
• The fee for swimming lessons does not include admission and is the cost of the lessons only.  Lesson participants are required to pay a Toonie (plus tax) if they wish to swim before or after their lessons.
  
• Aquatic administrative staff reserves the right to cancel or combine swimming lessons prior to the first day of lessons.  Refunds for cancelled lessons will be placed as a credit on the client account.
• Third-party billing is available to organizations that have provided written consent.
• Private lessons include the cost of the lesson only with the lesson report card and badge sold separately.
• All lesson participants are required to scan their registration confirmation form at the self-scan station prior to admittance.