Options for Reporting Problems
Please use the links below to report a problem.
Emergency (police, fire, ambulance), please call 911.
For localized flooding (water main breaks and drainage issues) or hazardous spills, contact the City Service Centre immediately at 250-561-7600.
Animal Control (lost, found, stolen, dead animals)
Bylaw Issues (parking, property maintenance, noise, zoning, water sprinkling)
Claim against the City (property damage)
Report a Public Works Issue
With the 'Report a Problem' application on this page, you can report the following:
- garbage pick-up missed
- road sign issues
- street light issues
- park tree hazard
- pedestrian trip hazard
- gravel road maintenance
For any other issues, please contact the Service Centre at 250-561-7600 or