Service Requests

Submit a Service Request

Residents and visitors who encounter the following problems may submit a service request to the City of Prince George:

• Potholes, road puddles/ponding, gravel road maintenance, pedestrian hazards, plowing, sanding, sweeping, and other streets and sidewalk issues.
  
• Animal Control issues like carcasses, nuisance animals, and other animal-related problems.
  
• Bylaw issues such as unsightly properties, parking complaints, squatters, and other bylaw matters.
  
• Garbage collection problems like missed pick-ups and damaged carts.
  
• Graffiti on City or private property. To report graffiti on Canada Post mailboxes and BC Hydro boxes, refer to the "Other Ways to Report Problems" section below.
  
• Road signs and streetlight issues.
  
• Discarded needles.
  
• Tree hazards in City parks.

Report a problem using the City's webapp or download the cityofpg mobile app to help the City identify issues from anywhere in Prince George.

For all other issues, please contact the City Service Centre:

City Service Centre
1100 Patricia Boulevard
Prince George, BC V2L 3V9
Canada

Phone: 250-561-7600
Email: servicecentre@princegeorge.ca

Other Ways to Report Problems

For police, fire, or ambulance emergencies, dial 9-1-1.

• Learn more about Emergency Response and Safety

For localised flooding (e.g. water main breaks and drainage issues) or hazardous spills, contact the City Service Centre immediately at 250-561-7600.

• Learn more about filing a property damage claim against the City

To report graffiti on BC Hydro boxes or Canada Post mailboxes:

• Learn more about reporting graffiti at BC Hydro
• Learn more about reporting graffiti at Canada Post