COVID-19 Information

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Masks are now mandatory in civic facilities like City Hall. Visitors who do not have a valid medical exemption for not wearing face coverings will be denied entry or asked to leave.

Respect All COVID-19 Rules

Residents are very strongly urged to follow all Provincial health orders and guidelines issued in response to COVID-19 activity.

Help limit the spread of the virus this winter season by:

Actively staying away from social gatherings of any size.
Wearing a mask in indoor public spaces (Note: Masks are mandatory at all Prince George civic facilities like City Hall, the Aquatic Centre, and open arenas).
Avoiding non-essential travel.
Remaining at home if you show signs - however mild - of illness like coughing, fever, and other symptoms.

Masks Mandatory in Civic Facilities

By order of the Provincial Health Officer, masks are now required at all civic facilities.

Visitors without face coverings will be denied entry to buildings or asked to leave. The order does not apply to individuals with valid medical exemptions or to children under two (2) years of age.

For more information:

Read the November 19, 2020 news release

Stay Informed

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Contact Us

Get in touch without having to visit City Hall.

Email: 311@princegeorge.ca
Phone: 311 (or 250-561-7600)

Need to report a problem? Submit a service request online.

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What's Open

Parks, Trails, and Outdoor Recreation Facilities

City parks, trails, and the following outdoor recreation areas are open to the public. Visitors must continue to follow Provincial regulations on physical distancing and other health measures.

Fenced and open-area dog parks
Skate parks at Corporal Darren Fitzpatrick Bravery Park and Carrie Jane Gray Park
Bike parks at Duchess Park and Blackburn
All hard surface (e.g. tennis, basketball) courts
City and SD57 sports fields (casual, non-booked use)

All playgrounds
Lheidli T'enneh Memorial Park Pavilion, picnic shelters, and bandshell.
Gazebos at Rainbow and Paddlewheel parks
Masich Place Stadium public track access

Please note the City is not accepting bookings for the remainder of 2020. Parks and other outdoor recreation areas are available for use on a first-come-first-serve basis. In addition, no contracts or permits for use will be issued until further notice.

Civic Facilities

The following facilities are open (or scheduled to be open) with changes to how services are conducted.

The Prince George Public Library branches

Nechako branch with limited service.
Downtown branch with limited service.

The Prince George Aquatic Centre
City Hall
CN Centre (for walking on Oct. 19 and ice use in late October.)

Tourism Prince George Visitor Information Centre
Kin Centre Arenas
The Charles Jago Northern Sport Centre
Rolling Mix Concrete Arena (late October)

What's Still Closed

The following facilities are still physically closed until further notice.

The Four Seasons Leisure Pool
Prince George Conference and Civic Centre

The Two Rivers Gallery
The Exploration Place

COVID-19 Plans and Safety Protocols

The City of Prince George has developed a safety plan for the City as mandated by Worksafe BC and the Provincial Public Health Officer. Plans will be updated as circumstances and protocols evolve.

For more information, download:

COVID-19 Resources

City Measures

Cancellations

Civic facility events have been cancelled because of the on-going COVID-19 pandemic.

For more information:

View all cancelled civic events

Health & Safety

Increasing custodial staffing and sanitizing facilities in accordance with World Health Organization (WHO) recommended protocols.
Placing signs throughout facilities and parks/trails reminding patrons of the importance of physical distancing and following safe hygiene practices.
Ensuring City cleaning products comply with WHO recommended standards.
Instructing all staff to follow proper hand-washing techniques.
Taking additional measures to encourage physical distancing practices in City Hall such as posting floor markers and stanchions and installing plastic screens on public-facing stations.
Posting social distancing signs at City parks and trails to inform visitors and encourage the practice.

Other Measures

Activating the Emergency Operations Centre to manage on-going delivery of civic operations and services.
Continuing with City Council meetings and suspending certain committee meetings.
Highlighting ways to pay utilities and tax bills remotely.
Reserving the first hour and half of operation (8:30am to 10:00am) at the Service Centre for seniors.
Providing resources for businesses to access government assistance.
Providing information on materials that should not be flushed into the sanitary sewer system.
Opening washrooms in Canada Games Plaza for downtown resident and visitor use.
Encouraging visitors to wear masks when visiting civic facilities.

Resources

Health

Northern Health

Northern Health has launched a COVID-19 Online Clinic and Information Line to help answer questions and concerns from Northern B.C. residents. The NH COVID-19 Online Clinic and Information Line can be reached at 1-844-645-7811.

COVID-19 Self-Assessment Tool and Mobile App

If you believe you are showing symptoms, the BC Ministry of Health has a self-assessment tool to help determine if you need monitoring or testing for COVID-19.

A mobile app version of the tool is also available that includes features that let users receive updates, alerts, and information from trusted sources.

For more information:

Other Resources

Organizations

Seniors

Seniors who need help during the COVID-19 pandemic may phone the B.C. 2-1-1 helpline, which was recently expanded to cover the whole province.

For more information, call 211.

Business

The City of Prince George has compiled a list of resources to help businesses and their employees access current and accurate information during the COVID-19 pandemic.

The City is also working with local organizations to support the business community through the SupportPG.ca website.

User Groups

The BC Government has tasked viaSport to provide guidelines on the "Return to Sport" initiative, which seeks to re-introduce sports into communities while operating safely. The British Columbia’s Recreation and Parks Association (BCRPA) was also asked to develop a set of guidelines for municipal governments, regional districts and community groups for re-opening and operating recreation and parks safely during the pandemic.

The protocols below provide guidance around occupational health and safety for sports and recreation activities.

For more information:

Visit viaSport for rules and support on how to "Return to Sport"
Visit the British Columbia Recreation and Parks Association website
Visit WorkSafe BC for updates on returning to sport and recreation
Visit the BC Centre for Disease Control website for additional details on

COVID-19 Messages from the Mayor

Mayor Hall on Social Distancing

Mayor Lyn Hall talks to seniors and the general public about social distancing, what it means, and how to put it into practice.

COVID-19 Information

Respect All COVID-19 Rules

Stay Informed

Contact Us

Latest News

What's Open

What's Still Closed

COVID-19 Plans and Safety Protocols

COVID-19 Resources

City Measures

Resources

Northern Health

COVID-19 Self-Assessment Tool and Mobile App

Other Resources

COVID-19 Messages from the Mayor

Mayor Hall on Social Distancing

Previous Messages