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COVID-19 Information

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Phone: 311
Fax: 250-561-7724

City of Prince George
1100 Patricia Blvd.
Prince George, British Columbia
V2L 3V9

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Masks are now mandatory in civic facilities like City Hall. Visitors who do not have a valid medical exemption for not wearing face coverings will be denied entry or asked to leave.


Adult Team Sports Suspended at Civic Facilities

By Order of the Provincial Health Officer, all adult indoor and outdoor team sports in civic facilities are suspended effective immediately. This suspension includes the use of ice surfaces at the Kin Arenas, CN Centre, and Rolling Mix Concrete Arena.

For more information:

  • Read the December 3, 2020 news release
  • Visit the BC Government's site for details on COVID-19 response initiatives, orders, and other activities


Stay Informed


Bookmark this webpage or visit:

  • The CityofPG Facebook page
  • The CityofPG Twitter account

Or subscribe to "Emergency Alerts" and "Media Releases" for email updates.

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City Hall

Contact Us


Get in touch without having to visit City Hall.

Email: 311@princegeorge.ca
Phone: 311 (or 250-561-7600)

Need to report a problem? Submit a service request online.

Report a Problem


Latest News

  • Council meetings closed to public due to Ministerial Orders
    Dec 5
    7:40 PM
  • Adult indoor and outdoor team sports suspended at City facilities
    Dec 3
    10:58 PM
  • Mask wearing mandatory at civic facilities
    Nov 20
    12:42 AM
  • City encouraging everyone to wear masks in civic facilities when physical distancing isn't possible
    Nov 2
    7:04 PM
  • Council votes to reopen RMCA and CN Centre
    Oct 6
    9:37 PM
View All News



What's Open

Parks, Trails, and Outdoor Recreation Facilities

City parks, trails, and the following outdoor recreation areas are open to the public. Visitors must continue to follow Provincial regulations on physical distancing and other health measures.

  • Fenced and open-area dog parks
  • Skate parks at Corporal Darren Fitzpatrick Bravery Park and Carrie Jane Gray Park
  • Bike parks at Duchess Park and Blackburn
  • All hard surface (e.g. tennis, basketball) courts
  • City and SD57 sports fields (casual, non-booked use)
  • All playgrounds
  • Lheidli T'enneh Memorial Park Pavilion, picnic shelters, and bandshell.
  • Gazebos at Rainbow and Paddlewheel parks
  • Masich Place Stadium public track access

Please note the City is not accepting bookings for the remainder of 2020. Parks and other outdoor recreation areas are available for use on a first-come-first-serve basis. In addition, no contracts or permits for use will be issued until further notice.

Civic Facilities

The following facilities are open (or scheduled to be open) with changes to how services are conducted.

  • The Prince George Public Library branches
    • Nechako branch with limited service.
    • Downtown branch with limited service.
  • The Prince George Aquatic Centre
  • City Hall
  • CN Centre (for walking on Oct. 19)
  • Tourism Prince George Visitor Information Centre
  • The Charles Jago Northern Sport Centre
  • Two Rivers Gallery


What's Closed

The following facilities are physically closed until further notice.

  • The Four Seasons Leisure Pool
  • Prince George Conference and Civic Centre
  • Kin Arenas
  • Rolling Mix Concrete Arena
  • The Exploration Place


COVID-19 Plans and Safety Protocols

The City of Prince George has developed a safety plan for the City as mandated by Worksafe BC and the Provincial Public Health Officer. Plans will be updated as circumstances and protocols evolve.

For more information, download:

  • COVID-19 Safety Protocols for Contractors and Service Providers [PDF]
  • City of Prince George Corporate COVID-19 Safety Plan: COVID-19 Safe Operations (Updated July 8, 2020) [PDF] 
  • Masich Place Stadium COVID-19 Facility Procedures for Visitors - (Updated August 6, 2020) [PDF] 
  • Aquatics Pool Safety Plan - COVID-19 Safe Operations (Updated January 3, 2021) ]PDF]
  • CN Centre/Community Arenas Safety Plan - COVID-19 Safe Operations (Updated December 3, 2020) [PDF]


COVID-19 Resources

City Measures

Cancellations

Civic facility events have been cancelled because of the on-going COVID-19 pandemic.

For more information:

  • View all cancelled civic events
Health & Safety
  • Increasing custodial staffing and sanitizing facilities in accordance with World Health Organization (WHO) recommended protocols.
  • Placing signs throughout facilities and parks/trails reminding patrons of the importance of physical distancing and following safe hygiene practices.
  • Ensuring City cleaning products comply with WHO recommended standards.
  • Instructing all staff to follow proper hand-washing techniques.
  • Taking additional measures to encourage physical distancing practices in City Hall such as posting floor markers and stanchions and installing plastic screens on public-facing stations.
  • Posting social distancing signs at City parks and trails to inform visitors and encourage the practice.
Other Measures
  • Activating the Emergency Operations Centre to manage on-going delivery of civic operations and services.
  • Continuing with City Council meetings and suspending certain committee meetings.
  • Highlighting ways to pay utilities and tax bills remotely.
  • Reserving the first hour and half of operation (8:30am to 10:00am) at the Service Centre for seniors.
  • Providing resources for businesses to access government assistance.
  • Providing information on materials that should not be flushed into the sanitary sewer system.
  • Opening washrooms in Canada Games Plaza for downtown resident and visitor use.
  • Encouraging visitors to wear masks when visiting civic facilities.


Resources

Health

Northern Health

Northern Health has launched a COVID-19 Online Clinic and Information Line to help answer questions and concerns from Northern B.C. residents. The NH COVID-19 Online Clinic and Information Line can be reached at 1-844-645-7811.

  • Read the June 2, 2020 news release about changes in online clinic hours [PDF]
  • Northern Health COVID-19 webpage
  • Download Northern Health's COVID-19 Community Guide [PDF]


COVID-19 Self-Assessment Tool and Mobile App

If you believe you are showing symptoms, the BC Ministry of Health has a self-assessment tool to help determine if you need monitoring or testing for COVID-19.

A mobile app version of the tool is also available that includes features that let users receive updates, alerts, and information from trusted sources.

For more information:

  • Use the BC COVID-19 Symptom Self-Assessment Tool
  • Find out how to download the BC COVID-19 mobile app


Other Resources

  • B.C. Provincial Health Officer Orders and Notices
  • HealthlinkBC
  • The Regional District of Fraser-Fort George
  • Visit the World Health Organization website
  • Visit the BC Centre for Disease Control website
  • Visit the BC Ministry of Health webpage on Pandemic Preparedness
Organizations
  • The Government of Canada's website on COVID-19
  • Visit the College of New Caledonia's webpage on COVID-19
  • Visit the University of Northern British Columbia's webpage on COVID-19
  • Visit the Prince George Public Library's webpage on COVID-19
  • Read Tourism Prince George's Special Bulletin on COVID-19
  • Visit the BC Transit COVID-19 website
Seniors

Seniors who need help during the COVID-19 pandemic may phone the B.C. 2-1-1 helpline, which was recently expanded to cover the whole province.

For more information, call 211.

Business

The City of Prince George has compiled a list of resources to help businesses and their employees access current and accurate information during the COVID-19 pandemic.

The City is also working with local organizations to support the business community through the SupportPG.ca website.

  • Visit the COVID-19 Business Resources page
  • Visit the SupportPG.ca website
User Groups

The BC Government has tasked viaSport to provide guidelines on the "Return to Sport" initiative, which seeks to re-introduce sports into communities while operating safely. The British Columbia’s Recreation and Parks Association (BCRPA) was also asked to develop a set of guidelines for municipal governments, regional districts and community groups for re-opening and operating recreation and parks safely during the pandemic. 

The protocols below provide guidance around occupational health and safety for sports and recreation activities.

For more information:

  • Visit viaSport for rules and support on how to "Return to Sport"
  • Visit the British Columbia Recreation and Parks Association website
  • Visit WorkSafe BC for updates on returning to sport and recreation
  • Visit the BC Centre for Disease Control website for additional details on
    • Recreation Facilities
    • Playgrounds
    • Event Planning


COVID-19 Messages from the Mayor


Mayor Hall on Social Distancing


Mayor Lyn Hall talks to seniors and the general public about social distancing, what it means, and how to put it into practice.

Previous Messages


  • April 7, 2020 World Health Day message
  • April 3, 2020 Message from the Mayor
  • March 23, 2020 Message from the Mayor 



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© 2017 City of Prince George, 1100 Patricia Boulevard, Prince George, BC V2L 3V9, Canada, Email: 311@princegeorge.ca,Telephone: 250-561-7600 or 311,Fax: 250-561-7724​

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