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    Priorities, finances, and workplans

Accessibility

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Phone: 311
Fax: 250-561-7724

City of Prince George
1100 Patricia Blvd.
Prince George, British Columbia
V2L 3V9

Phone: 250-561-7600

Outside city limits

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​Moving around Prince George and taking advantage of everything the City has to offer has never been easier thanks to ongoing efforts to ensure all aspects of community life in PG are accessible to residents.

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Advisory Committee on Accessibility

The Advisory Committee on Accessibility aims to remove any physical or social barrier which prevents full participation by residents in all aspects of community life. The Committee seeks to advise Council, increase public awareness, and collect feedback on accessibility issues including those affecting people with mobility devices, seniors, and the general public.

In addition, the City is developing an Age-Friendly Plan that aspires to create a community where people of all ages have a sense of belonging and live safely, actively, affordably, and barrier-free.

  • Learn more about the Advisory Committee on Accessibility


Accessible Website

The City of Prince George's site is accessible in three separate formats - desktop, tablet, and mobile - so residents can easily access and look for information on their preferred devices. In addition, external resources and tips are available to help improve navigation on the municipal website - and on the Internet in general - for users who have visual or hearing impairments.

Zoom In and Out of a Webpage

Magnify Browser Window or Tab

Adjust image and text sizes in a browser tab or window to make them easier to see by zooming in and out of webpages.

  • Windows
    • Hold the "Ctrl" key and press "+" (plus) to zoom in.
    • Hold the "Ctrl" key and press "-" (minus) to zoom out.
  • Mac
    • Hold the "Cmd" key and press "+" (plus) to zoom in.
    • Hold the "Cmd" key and press "-" (minus) to zoom out.
Make Mouse Pointers Easier to See

Change the Mouse Pointer's Colour and Size

  • Windows 7
    • Click the Start (Windows logo) button at the bottom left of the screen.
    • Select Control Panel > Ease of Access Center > Change how your mouse works (or Make the mouse easier to use)
  • Windows 8.1
    • Move the mouse to the top right hand corner of the screen.
    • Click in the Search box and type in Ease of Access Center and press "Enter" or click on the magnifying glass icon.
    • Click on the Ease of Access Center button > Make the mouse easier to use
  • Windows 10
    • Click the Start (Windows logo) button at the bottom left of the screen.
    • Select Settings > Ease of Access Center > Make the mouse easier to use

  • MacOS 10.8+
    • Choose the Apple menu and select System Preferences > Accessibility
    • Click Display and drag the Cursor Size slider left or right to adjust the pointer to the desired size.
  • MacOS 10.4 to 10.7
    • Choose the Apple menu and select System Preferences > Universal Access
    • Click on the Mouse & Trackpad tab and drag the Cursor Size slider left or right to adjust the pointer to the desired size.


Add Pointer Trails (Windows only)

  • Windows 7
    • Click the Start (Windows logo) button at the bottom left of the screen.
    • Select Control Panel > Ease of Access Center > Change how your mouse works (or Make the mouse easier to use) > Mouse Settings at the bottom.
    • Click on the Pointer Options tab and click on the Display pointer trails checkbox.
  • Windows 8.1
    • Move the mouse to the top right hand corner of the screen.
    • Click in the Search box and type in Ease of Access Center and press "Enter" or click on the magnifying glass icon.
    • Click on the Ease of Access Center button > Make the mouse easier to use > Mouse Settings at the bottom.
    • Click on the Pointer Options tab and click on the Display pointer trails checkbox.
  • Windows 10
    • Click the Start (Windows logo) button at the bottom left of the screen.
    • Select Settings > Ease of Access Center > Make the mouse easier to use > Mouse Settings at the bottom.
    • Click on the Pointer Options tab and click on the Display pointer trails checkbox.
Web Browser Screen Readers

Visually impaired users have a number of accessibility options available to them to make browsing the Internet hassle-free. Popular browsers like Google Chrome, Firefox, and Safari either have built-in screen readers, free add-ons that can be downloaded to include the function, or the ability to integrate with standalone screen reader software.

  • Learn more about Mozilla Firefox's screen reader options
  • Learn more about Google Chrome's ChromeVox screen reader add-on
  • Learn how to make Internet Explorer work better with screen reader software
  • Learn more about Apple VoiceOver

Windows users can also download an open source - and free - screen reader named NVDA, which can be set up to work with Mozilla Firefox and Internet Explorer.

  • Learn more about and download NVDA


Accessible Garbage Collection

Residents who have a permanent physical disability and have difficulty moving their bin to the collection point without help from another person may contact the City of Prince George to apply for the Set Out/Set Back service. City Crews will assist by moving bins to the collection point and return them once they have been emptied. Complete following the application form and return it to City Hall.

  • Apply now to the Set Out/Set Back service now [PDF]


Accessible Recreation Programs

The City has a number of accessible recreation activities for residents of all ages and groups, including programs seniors, children, people with disabilities, and people with mobility devices.

Activities and Programs

Basketball

Wheelchair basketball games and programs are available from September to April for youth and adults. Contact Pat Harris at 250-563-6942 for details and registration.

Bocce

Bocce is a sport that is similar to lawn bowling. The City offers winter bocce programs for children, youth, and adults with mobility devices and/or disabilities. Contact Judy Dix at 250-563-6749 for details and registration.

Curling

Wheelchair curling games and programs are available from September to April for youth and adults. Contact Joe Rea at 250-962-8470 (home) or 250-962-3704 (work) for details and registration.

Skating

Program and recreation leaders at the Child Development Centre and the Family Y have been trained to provide accessible skating programs to children and youth of all abilities. Contact Angela Neath at 250-563-7168 for details and registration.

Skiing

The Disabled Skiers Association of BC offers a program at Purden Ski Village for people of all ages and abilities. Contact Joan Lasure at 250-564-6293 for details and registration.

  • Visit the Purden Ski Village website

Swimming

The Prince George Aquatic Centre and Four Seasons Leisure pool are fully accessible and feature zero-depth entry into leisure/wave pools, water wheelchair and main pool chair lift, and uninterrupted pool access. The Aquatic Centre also has ramp access into the hot tub and disabled changing rooms.

The Four Seasons features free Adapted Swims from the first Sunday after Labour day to the last Sunday in June from 10:00am to 11:30am. The swim is free for disabled visitors and their immediate family.

  • Learn more about Aquatics

Therapeutic Horseback Riding

Accessible therapeutic horseback riding programs are available for children, youth, and adults from May to October. Contact Barb Warkentine at 250-962-5082 for details and registration.

Family Y Programs

Contact Information

2020 Massey Drive
Prince George, BC V2L 4V7
Canada

Phone: 250-562-9341

  • Visit the YMCA of Northern BC's website


The YMCA of Northern BC provides fitness programs for all ages and abilities, including specific programming and instruction for seniors. Contact the YMCA of Northern BC for program and registration details.

Financial Assistance

Visitors with a disability or mobility device and their caretakers have free admission to City recreation facilities (does not include personal or rehabilitation trainers). The following organisations also provide financial help to children:


KidSport

Call 250-561-7600 for more information and to receive an application.


Leisure Access Program

Pick up an application at City Hall, the Aquatic Centre, or Four Seasons Leisure Pool.

  • Learn more about the Leisure Access Program


The Family Y

Call 250-562-9341 for more information.



Accessible Housing

Prince George offers programs and resources for developers and homeowners wishing to construct housing with accessible features.

  • Learn more about Accessible Housing


Accessible Transportation

Two transit options are available in Prince George for disabled residents:


handyDART

The handyDART is a door-to-door, shared transit service for people with permanent or temporary disabilities that prevent them from using regular transit services without assistance. The handyDART picks passengers up from and drops them off at accessible points.

  • Learn more about handyDART and register for free
  • Learn more about booking a subscription or reserve a trip with handyDART


BC Transit Fixed-Route Buses

BC Transit's fixed-route buses provide scheduled service to major destinations and residential areas at scheduled times. The buses can accommodate people with mobility devices in the form of courtesy seating and ramps to ensure disabled passengers can get on and off the bus safely. Low-floor buses are also able to "kneel" to lower the entry point while smaller "Community Buses" can accommodate up to two mobility devices on-board, including wheelchairs and most types of scooters. Benches at the front of fixed-route buses can also be raised to allow mobility devices to safely strap in.

Accessible features on a bus can only be used at designated bus stops. These stops are identified by a white and blue decal featuring the International Symbol of Access. Passengers using wheelchairs and scooters may board and exit only at accessible bus stops. To check if a stop is accessible, call the local transit info line at 250-563-0011.

  • Learn more about BC Transit's accessibility features
  • Learn more about the BC Transit system in Prince George

Accessible Voting

All voting locations are accessible for people with disabilities or mobility devices. Voters who find it difficult to enter a voting location may request a ballot brought to them in the parking lot or curbside by an Election Official.

Voters unable to mark their own ballot or who require translator may ask an Election Official, friend, or relative for assistance. Anybody assisting an elector will filling out a ballot will be required to sign a Declaration of Persons Assisting an Elector to Mark a Ballot Form.

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© 2017 City of Prince George, 1100 Patricia Boulevard, Prince George, BC V2L 3V9, Canada, Email: 311@princegeorge.ca,Telephone: 250-561-7600 or 311,Fax: 250-561-7724​

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